Advanced SSC Training (KeyStone Program) (ENG)

The online training, organised by the Pécsiközgáz Center for Applied Learning (CAL) and Knowledge Pyramid Ltd., will provide you with an English language training on how to apply LEAN in service centre processes, how to use digital and RPA tools in business processes, and a general guide to career development within the service centre, along with interview tips.

Training duration: 20 April 2023 - 11 May 2023 (4 sessions, 12 hours)

Date: Thursday 16:00 - 18:45

Location: MS Teams

Registration deadline: 14 April 2023

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• 20 April 2023    - Lean Awareness                  Lecturer: Ferenc Sitkei
• 27 April 2023    - Digital Awareness                Lecturer: Balázs Egri
• 4 May 2023      - IT Service Management       Lecturer: Gábor Kriváchy
• 11 May 2023    - Sell Yourself                         Lecturer: Monika Slomska